Last Updated: 16th November 2020
Please ensure you have fully read and accept our terms and conditions in full prior to using any of our services
Our client area provides a self-service portal for you to update / modify and view your Profile / account data. This same client portal also provides your customers with access to update their personal information including name, email address, postal address and phone number as well as any other profile related information.
Please see the ‘Data Removal’ option above more information, or to process a ‘Data Removal Request’. Please note that we retain the right to store personal information for all clients who have paid an invoice within the past 7 years which is mandatory for distribution to the HMRC.
Please note that you will ONLY be contacted by us either for marketing, product or status updates etc on the basis that you have signed up via https://my.cloudixy.uk – upon doing so, you accepted our terms and conditions which state communication will be made via email, using the data stored within your customer profile.
We use two methods for sending marketing, newsletters and status / product updates…
MailChimp (or Alternative Email Marketing Solution) – We use MailChimp (or other) to contact customers regarding status updates, product announcements or general marketing. Our mailing list is generated on the basis that you have registered to our site, via https://my.cloudixy.uk. Upon registering, you automatically become enrolled in our Marketing List via MailChimp. Of course, you can choose to remove yourself from our listing by clicking ‘unsubscribe’ within the email received. Once unsubscribed, we will no longer contact you via our MailChimp marketing.
WHMCS / Client Portal – We may from time to time contact you via our client area – by using our service, you agree to be contacted via this method however you will not be sent anything for ‘general marketing’ – as such, we retain the right to contact you for the purposes of status updates etc.